Fred Help Centre
Documentation, Forums, and News about Fred products and services

Welcome to the Fred Help Centre!  Please find below a list of articles to help you get started with the Fred Help Centre; 

What is the Fred Help Centre?
Find out more about the Fred Help Centre and the various sections available.

How to Sign In or Join the Fred Help Centre
Find out why you should join our community, how to join and how to sign in (both for the first time and also if you need to find your username and/or password).

Recover your lost Password
Have your password resent to you!
Tip! Make sure you use Internet Explorer to reset your password once the email arrives to you (not Google Chrome).

How to Search the Fred Help Centre
Looking for something specific?  Find out how to search the Fred Help Centre quickly and easily.

Getting Started Tutorials
Watch tutorials to help you search, add friends, post a forum question, join a group, download a promotion file and much, much more!

How do I ask a question or start a Forum Discussion?
Forums a great way for you to ask quesions and view questions posed by other people on the Fred Help Centre.  This section includes how to add an image or picture to your Forum post.

How do I set up Fred Help Centre Alerts to Stay up to Date?
The best ways to stay up to date with what is happening on the Fred Help Centre is to subscribe for instant alerts or RSS feeds.  Use the links below to find out more and set these up;
        - RSS Feeds for Blogs & Media
        - Subscribe to Forums

What is a Webinar?
A Webinar is an online training session where you can see a PC at our offices and listen (via the PC’s speakers or headphones) to a trainer. Questions can also be asked via a Q&A Chat with questions answered live or followed up via email after the webinar.  Click here to view the Webinars FAQ or here to see what's on via the Current & Upcoming Webinars Calendar .

Playing Tutorials or Webinar Recordings
What software you will need installed to view Fred Help Centre tutorials and webinar recordings as well as how to get the best viewing results. 

View all Getting Started Topics
Check out all the getting started blogs to find out more information to help you get the most out of the Fred Help Centre!

Contact Fred Help
If you are an existing Fred Customer (and Fred Help Centre member), then please sign in to post onto the Fred Help Centre Forums (non urgent queries).  If your query is urgent, then please contact Fred Help on 1300 731 888.


Posted 04-02-2009 1:47 PM by Andrew Badge
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